RD Digital Terms and Conditions
Thank you for choosing RD Digital! These terms and conditions (“Terms”) outline the agreement between RD Digital (“us,” “we,” or “our”) and you (“Client”) regarding the services we provide.
1. Services
RD Digital offers a variety of web design, development, and marketing services. A detailed description of each service is available on our website. For any custom projects, a specific Scope of Work document outlining the project deliverables and timeline will be provided for your approval.
2. Project Acceptance & Revisions
Upon completion of each project phase (e.g., design mockups, development milestones), you will have a designated review period to provide feedback. We will incorporate reasonable revisions at no additional cost within the agreed-upon scope of work. Additional revisions beyond the scope may incur extra charges based on hourly rates. Your written approval of the final project deliverables signifies your acceptance of the work.
3. Content & Materials
You are responsible for providing all necessary content and materials for your project, including text, images, logos, and videos. You warrant that you have the legal rights to use all such content. We reserve the right to refuse any content that is deemed illegal, offensive, or harmful.
4. Payment Terms
Payment terms are typically 50% upfront deposit upon project commencement and 50% upon final project completion and acceptance. For ongoing services like web hosting or digital marketing retainers, a separate payment schedule will be agreed upon. Late payments may incur a late fee.
5. Warranties & Disclaimers
We strive to deliver high-quality services. However, we cannot guarantee specific results or rankings in search engines. Our services are provided “as is” and without warranties of any kind, express or implied.
6. Intellectual Property
We retain all ownership rights to the code, design elements, and other intellectual property developed by us for your project, unless otherwise agreed upon in writing. You will own all rights to the content and materials you provide.
7. Confidentiality
We will treat all confidential information you disclose to us with the utmost care. We may share your information with third-party vendors as necessary to complete your project, but we will require them to adhere to strict confidentiality agreements.
8. Termination
We may terminate this agreement for cause, such as non-payment or violation of these terms. You may also terminate this agreement with written notice. In case of termination, any outstanding fees will be due and payable, and we will return all your non-confidential project materials.
9. Limitation of Liability
Our total liability under these terms is limited to the amount you paid for our services. We are not liable for any indirect, consequential, or incidental damages.
10. Entire Agreement
These terms constitute the entire agreement between you and RD Digital and supersede all prior or contemporaneous communications or agreements.
11. Governing Law & Dispute Resolution
These terms will be governed by and construed in accordance with the laws of South Africa. Any dispute arising out of or relating to these terms will be settled by binding arbitration in accordance with the rules of a reputable arbitration service.
12. Updates to Terms
We reserve the right to update these terms at any time. We will notify you of any changes by posting the revised terms on our website.
13. Contact Us
If you have any questions about these terms, please contact us at info@radicaldesigns.co.za or +27 61 447 2255.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.