A clear website process.
No confusion. No guesswork.
From your first quote request to launch and ongoing support, we follow a structured process that keeps your project organised, transparent and focused on business outcomes.
Six steps from enquiry to launch
A repeatable, structured process that removes uncertainty from every project.
Submit Quote Request
You complete the project form so we can understand your business, goals, website needs, budget and timeline. This helps us prepare a relevant, accurate response rather than a generic estimate.
Project Review
We review your requirements and identify the best approach, platform structure, features and recurring support options. We think through the full picture before we respond, not just the build.
Proposal & Scope
You receive a clear proposal with scope, timeline, pricing, deliverables and optional maintenance or hosting recommendations. No vague estimates. No hidden surprises later.
Design & Build
We design and develop the website or system using WordPress, WooCommerce, automation tools and conversion-focused page structures. Built for your business outcomes, not just visual appearance.
Testing & Launch
We test responsiveness, performance, forms, tracking, checkout flows, basic SEO, security and launch readiness before going live. You only go live when it is genuinely ready.
Support & Growth
After launch, we support your website through maintenance, hosting, updates, improvements, reporting and future growth work. The relationship does not end at launch day.
What makes our process different
We approach every project as a business system, not a design task.
Quote-first qualification
The quote form helps us qualify the project before we engage. This saves your time and ours, and means our proposals are accurate from the start.
Clear project scope
Every project starts with a written scope. You know exactly what is included, what is excluded and what additional work would cost.
Systems thinking
We think beyond design. Every build considers lead flow, automation potential, maintenance, hosting and long-term growth from day one.
Maintenance from day one
We introduce ongoing support options at proposal stage so your website has a clear care plan from the moment it launches.
Built for future growth
We build with flexibility in mind. Adding new pages, automations or integrations later should be straightforward, not a rebuild from scratch.
South African business focus
We understand local market conditions, payment gateways, hosting requirements and the practical realities of running a South African business online.
You always know where your project stands
We work with structured milestones, clear communication and practical documentation so nothing falls through the cracks.
| Project Phase | Status | Deliverables | Next Action |
|---|---|---|---|
| Discovery & Scope | ✓ Complete | Proposal, scope document | Deposit invoice sent |
| Design & Structure | ✓ Complete | Page layouts, wireframes | Design review approved |
| Development | ● In progress | WordPress build, integrations | Content submission required |
| Testing & QA | ○ Pending | QA checklist, speed checks | Awaiting dev completion |
| Launch | ○ Pending | Live website, DNS transfer | Scheduled post-QA |
What we check before you go live
Every website goes through a structured pre-launch review. Nothing ships without passing this checklist.
The relationship does not end at launch
A live website needs ongoing care, improvements and growth work. We offer a range of post-launch services to keep your digital presence performing.
Website Maintenance
Regular plugin updates, WordPress core updates, security monitoring and uptime checks keep your site stable and secure month to month.
Managed Hosting
South African managed hosting with backups, SSL, performance monitoring and reliable infrastructure for your WordPress or WooCommerce site.
Support Retainers
A monthly support allocation for content changes, small improvements, technical questions and ongoing development needs without starting a new project each time.
Automation Improvements
Add lead capture workflows, CRM integrations, email sequences and business automation systems to reduce manual work as your business grows.
SEO & Tracking Improvements
Ongoing SEO improvements, content updates, keyword targeting and analytics review to improve organic visibility and data quality over time.
Meta Funnel Improvements
Landing page optimisation, Meta Ads integration, retargeting setup and funnel improvements to support paid traffic campaigns as your marketing scales.
Process FAQ
Answers to the questions we hear most before a project starts.